• About measures against infectious diseases

    To give our customers the safety and the health during their stay …

To give our customers the safety and the health during their stay …

(1) About measures against infectious diseases

At our hotel, we are implementing the following measures as part of measures against infectious diseases.

(2) Request to customers

・ To prevent the spread of infection, please refrain from going out if you have symptoms such as suffocation, fatigue, cough, sore throat, and fever.
・ For all guests staying at the hotel, please fill in the physical condition of the day upon arrival.
※If you are in poor physical condition, we may refuse to stay even if you make a reservation.
・As required by Kumamoto government, please disinfect your hands and check your body temperature when entering to the ryokan and the restaurants or banquets.
・ If you are not feeling well, please contact the staff nearby.

Please follow the guidance of the staff and park a car by yourself.

We have installed automatic thermometers and disinfection at multiple locations in the hotel.

We disinfect the dining room on a regular basis. In addition, each room is automatically ventilated.

In hot spring of our hotel, there is an open-air bath where you can spend a relaxing time. We also have rooms with open-air baths.
* We carry out regular disinfection of lockers, dryers, etc.
* There is a limit on the number of people when using the sauna room.

The following facilities may be closed or reduced in time:

・ The Shop
・ Bar “Yuba-gawa”
・ Dining “Sakura” / Dining “Sagara Hanakoji”

We appreciate your understanding and cooperation.

January.2022
Hitoyoshi Onsen AYUNOSATO